Webinar LeyDeDatos + rFlex: Datos en salud: pacientes, personal y turnos

In this session, organized by LeyDeDatos and rFlex, we discussed the main challenges facing the healthcare sector under Law 21.719 on the Protection of Personal Data. Together with Pedro Montero, Legal Manager and DPO of Bupa Chile, and Nicolás Bugueño, Chief of Staff at rFlex.io, we addressed how to handle data from patients, clinical staff, shifts, attendance, biometrics, and third parties in a sector where daily operations demand continuity, traceability, and special care for sensitive data. 💡 Some key points: ✔️ In healthcare, personal data is not just information: it sustains trust between patients, clinical teams, and organizations. ✔️ The challenge lies not only in knowing the law, but also in implementing it: treatment records, consent forms, access controls, providers, and ongoing processes. ✔️ Biometrics for attendance control requires special care: using fingerprints is insufficient without alternatives, evidence, and an adequate database. ✔️ The third-party healthcare supply chain requires realistic governance: knowing who accesses what data, for what purpose, and under what controls. ✔️ Shifts, exceptional work schedules, critical staffing levels, and labor regulations make protecting employee data especially complex. ⚠️ In healthcare, complying with Law 21.719 is not just a legal matter. It's a way to protect trust, operational continuity, and people's rights. 💬 Has your organization already reviewed how it handles data from patients, employees, shift schedules, and suppliers? 👉 Schedule your demo: www.leydedatos.com 👉 Learn about rFlex: www.rflex.io/ 👉 Training course: www.leydedatos.com/capacitaciones/ ⏱️ Chapters: 00:00 Introduction, agenda, and guest presentations 02:26 What makes the healthcare sector unique under Law 21.719? 06:23 Actual level of preparedness in the healthcare sector 09:41 Underestimated challenges in implementation 14:36 ​​Frequently asked questions about attendance, fingerprinting, and biometrics 18:34 Regulatory interpretation, medical records, and data retention 20:25 Third-party and provider governance in healthcare 27:30 rFlex presentation and shift management 35:29 Data Protection Law presentation and consent management 36:19 Shifts, exceptional work schedules, and data protection 42:13 Biometrics, consent, and revocation 45:23 Challenges of the second half of the year and practices that will become obsolete 50:30 Questions from the audience 50:47 Consent as the basis for healthcare treatments 53:41 Ways to obtain consent and preferred centers 58:03 Management of ARCO rights and implementation in systems 01:02:08 Closing remarks and acknowledgments #DataProtectionLaw #rFlex #DataProtection #Law21719 #Privacy #Compliance #PersonalData #Health #DPO #DataGovernance #Biometrics #DataPrivacy #Chile