David Brooks - Making People Feel Seen: How to Do it Right

David Brooks is a columnist for The New York Times, contributor to The Atlantic, and commentator on “The PBS Newshour." His latest book is “How To Know A Person: The Art of Seeing Others Deeply and Being Deeply Seen,” follows in the footsteps of his three other #1 New York Times bestsellers. Brooks has taught at Yale, Duke, and now the University of Chicago. He has received over 30 honorary degrees and is a member of the American Academy of Arts & Sciences. ---- 2024 Welcome Conference David Geffen Hall at Lincoln Center September 16th, 2024 ---- We founded the Welcome Conference in 2014 to create a space where dining room professionals could share ideas, inspire one another, and connect to form a community. By our third year, seats were filled with people from every major industry, who believed that what they could learn from leaders in our industry could supercharge how they ran theirs. In the ten years since, the Welcome Conference has evolved into America’s preeminent hospitality symposium. We’ve welcomed over 100 speakers, from Fortune 500 CEOs to FBI hostage negotiators, from musicians to magicians — and, of course, some of the most celebrated restauranteurs in the world. Our attendees believe, as we do, that hospitality is a craft that can be honed, a muscle that can be strengthened — that how they serve their clients is as valuable as what they serve. They believe in caring as much for the people they work with and serve as they do about the products they make. They believe every one of us can choose to be in the hospitality industry, no matter what we do — and that you don’t have to be a luxury business to do it. Once a year, we gather in New York for an immersive, engaging, and provocative day-long program. We exchange stories and challenges and ideas, and we leave with our gas tanks full.