ERROR BY DESIGN: How SHA's AI system is failing Kenyans

What happens when a system designed to guarantee the poorest Kenyans access to the highest attainable standard of healthcare ends up overcharging them for health insurance, using their living conditions and lifestyle to determine premiums? When the Kenyan government replaced NHIF with the Social Health Authority (SHA), it promised universal health coverage for all. But behind the scenes, an AI system known as Proxy Means Testing (PMT) was deployed to decide how much every Kenyan should pay. Africa Uncensored and Lighthouse Reports investigate the secretive AI algorithm behind Kenya’s Social Health Authority (SHA). We expose how a flawed mathematical formula is overcharging the poor and denying healthcare to millions. #ErrorByDesign is produced by Joy Kirigia, Purity Mukami, and Gabriel Geiger as a collaboration between Africa Uncensored, Lighthouse Reports, and The Guardian. CHAPTERS: 0:00 - Healthcare Decided by Algorithm 1:21 - The Launch of SHA in Kenya 2:52 - Investigating the Secret AI System 3:43 - Patients Denied Care 5:04 - The Flawed Registration Process 9:20 - The End of NHIF 11:12 - Proxy Means Testing Explained 13:31 - Decoding the Mathematical Formula 16:40 - How We Audited The System 22:08 - The Government Knew 25:50 - The Warning 32:25 - The Failing Appeals Process 38:54 - Systemic Exclusion? 43:21 - The Financial Crisis & Fraud 45:48 - Demanding a Redesign Thank you for watching. If you love our content, become an Africa Uncensored patron and support our work. It will boost our resources and enhance our ability to dig up the truth and bring you more like this. Support us on Patreon:   / africauncensored   or channel your contribution via M-Pesa Pay Bill number 880100, account number 2511150152. Follow us on social media for daily updates, feedback and deep meaningful conversations. Twitter:   / afuncensored   Facebook:   / afuncensored   Instagram:   / afuncensored   Visit our website https://africauncensored.online/ for more